Virtual Receptionist

Never miss a call or lead. Your virtual receptionist answers 24/7, books appointments, qualifies leads, and keeps your team informed—all with a personal touch.

Book a Discovery Call View Pricing

Virtual Receptionist answering calls and booking appointments

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Bilingual Reception

English/Spanish support for all your customers

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2–3 Day Start

No startup fees, fast onboarding

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Top 1% Talent

30-day training in real operations

❌ The Problem

When calls go to voicemail, you lose deals and trust. Leads get frustrated, callbacks take hours, and your pipeline suffers while you're stuck managing the phones.

✅ The Outcome

Our receptionists pick up live, greet on-brand, route smartly, and book appointments. Your pipeline goes up, NPS improves, and you focus on what matters.

What Your Virtual Receptionist Will Do

Professional front-desk support that scales with your business.

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Live Call Answering

Answer calls within 3 rings, manage callbacks, route intelligently

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Lead Intake & CRM Logging

Capture new leads, qualify, and log in HubSpot, Salesforce, Zoho, Pipedrive

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Calendar & Appointment Booking

Manage Google/Outlook/Calendly, schedule appointments, send confirmations

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Chat & Email Triage

Handle website chat, shared inbox, WhatsApp Business, email responses

✓

Warm Transfers & Routing

Route calls to the right person, escalate priority issues, handle after-hours

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FAQ & Policy Guidance

Answer common questions, provide pricing info, handle billing lookups

Why Ocean VA

Real estate expertise that keeps deals moving and clients delighted.

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Dedicated Teammate

Aligned to your preferences and tools, working as an extension of your team

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Bilingual English-Spanish

English-Spanish support for customer and vendor communications

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Flat Monthly Pricing

Starting at $1,300/mo - no surprises, no lock-ins

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American-Owned Operations

Security, continuity support, and reliable service you can trust

Ready to save on time & up to 70% on costs?

Find the time that works best for you & book a FREE discovery call today.

Ocean Virtual Assistant Solutions

30 min
Video Call or Phone Call

Outcomes You Can Expect

Measurable improvements in lead capture and customer satisfaction.

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Zero Missed Calls

95%+ call capture with < 3 rings to answer

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More Booked Appointments

90% scheduling compliance and automated confirmations

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Higher NPS

Professional, bilingual support that delights customers

Transparent Pricing — No Startup Fees

We don't hide our pricing—we believe in transparency. One simple plan—scale up or down anytime.

Full Time Plan

Starting at:

$1,300 / monthly

40 hours/week

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No Startup Fee
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No Lock-In Contract
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Flat Monthly Fee
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No Additional Fees Ever
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No Cost VA Replacements
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No Equipment Expense
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No PTO Expense
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No HR Issues

Get Started

Need fewer hours? Ask about our Part-Time plan

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Compare: Full-time US employee costs $40K-60K/year + benefits

In-house Employee: $40,000-$60,000/year + benefits (~$50,000-$75,000 total)

Ocean VA Full-Time: $15,600/year

Your Savings: $24,000-$44,000/year (60-70%)

Calculate Your Savings →

How It Works

Get your virtual receptionist live in 2–3 business days.

1

Discovery & Scripts

Map greetings, IVR flows, FAQs, and escalation rules

2

Onboarding (2–3 Days)

Connect phone numbers, inboxes, calendars, and CRM

3

Go Live

Soft launch with monitoring and daily feedback loops

4

Optimize

Weekly call review, KPI dashboard, and script refinements

Tools We Handle

Phone & Communication

RingCentral, 8x8, Aircall, Grasshopper, Zoom Phone

Calendar & Scheduling

Google Calendar, Outlook, Calendly

CRM & Lead Management

HubSpot, Salesforce, Zoho, Pipedrive

Chat & Support

Intercom, Drift, Zendesk, Front, Slack/Teams

Frequently Asked Questions

They answer calls and chats live, qualify leads, book appointments, route or transfer calls, log notes in your CRM, and send confirmations/follow-ups.

Yes. Phone, website chat, SMS/WhatsApp Business, and shared inbox email.

Our target is under 3 rings with >95% call capture during covered hours.

Yes. Google, Outlook, Calendly, Acuity (and others) with custom buffers and meeting types.

HubSpot, Salesforce, Zoho, Pipedrive; RingCentral, Aircall, 8x8, Zoom Phone, Grasshopper (plus others).

Yes. English and Spanish (default). We can route Spanish calls to bilingual receptionists.

Recorded calls (if enabled), scorecards, weekly coaching, and KPI reviews.

Starting at $1,300/mo (40h/week). No setup fees. Month-to-month.

We'll replace at no cost and retrain to your playbook.

Book a discovery call → share scripts/playbooks → connect tools → go live in 2–3 days.

Ready to Stop Missing Calls?

Get started today with a dedicated virtual receptionist who answers, qualifies, and books—so you grow.

We offer a flat monthly fee, no start-up costs, and no hidden fees.

Book a Discovery Call