Medical Virtual Assistant

Give patients timely, accurate help. Your medical VA supports intake, scheduling, eligibility checks, and follow-ups—so providers can focus on care.

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Medical Virtual Assistant supporting healthcare team

Use Cases

Your medical VA handles the tasks that keep your practice running smoothly.

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Patient Intake

New patient intake and records requests

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Scheduling

Scheduling, reminders, and waitlist management

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Eligibility Checks

Insurance eligibility/benefit checks and prior auth coordination

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Billing Support

Billing questions and follow-ups; payment plan reminders

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Patient Outreach

Portal messages and post-visit outreach per your scripts

Why Ocean VA

Real estate expertise that keeps deals moving and clients delighted.

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Dedicated Teammate

Aligned to your preferences and tools, working as an extension of your team

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Bilingual English-Spanish

English-Spanish support for customer and vendor communications

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Flat Monthly Pricing

Starting at $1,300/mo - no surprises, no lock-ins

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American-Owned Operations

Security, continuity support, and reliable service you can trust

Ready to save on time & up to 70% on costs?

Find the time that works best for you & book a FREE discovery call today.

Ocean Virtual Assistant Solutions

30 min
Video Call or Phone Call

Outcomes You Can Expect

Real results that improve your practice operations.

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Faster Access

Faster access and fewer no-shows

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Cleaner Eligibility

Cleaner eligibility and fewer billing surprises

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Happier Patients

Happier patients through timely responses

Transparent Pricing — No Startup Fees

We don't hide our pricing—we believe in transparency. One simple plan—scale up or down anytime.

Full Time Plan

Starting at:

$1,300 / monthly

40 hours/week

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No Startup Fee
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No Lock-In Contract
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Flat Monthly Fee
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No Additional Fees Ever
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No Cost VA Replacements
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No Equipment Expense
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No PTO Expense
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No HR Issues

Get Started

Need fewer hours? Ask about our Part-Time plan

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Compare: Full-time US employee costs $40K-60K/year + benefits

In-house Employee: $40,000-$60,000/year + benefits (~$50,000-$75,000 total)

Ocean VA Full-Time: $15,600/year

Your Savings: $24,000-$44,000/year (60-70%)

Calculate Your Savings →

Frequently Asked Questions

Common tasks include patient scheduling and reminders, intake processing, insurance verification, EMR updates, referral coordination, and front-desk/telehealth support.

Yes. VAs can schedule appointments, send reminders, and manage patient communications.

We frequently work in EMR/EHR and secure communication tools per your practice (e.g., Kareo, Athenahealth, SimplePractice).

Medical VAs handle non-clinical admin: patient scheduling, reminders, records updates, insurance verification, and can assist with scribing/transcription per your policy.

Yes. We support HIPAA-aligned workflows inside your systems under your policies and access controls.

We follow strict data-security practices with principle-of-least-access, NDA/SOP adherence, secure tools, and audit-friendly workflows.

Ocean VA uses a simple flat monthly rate with no setup fees, no lock-in contracts, and free replacements.

Everything is month-to-month. No lock-in or long-term contracts.

No setup fees or hidden charges—just a flat monthly rate that covers the service.

You get one dedicated VA who learns your systems and workflow; we never pool your work across a ticket queue.

Ready to Improve Your Practice Operations?

Get started today with a dedicated medical VA who keeps your practice running smoothly and patients happy.

No setup fees. Transparent pricing. Dedicated support.

Book a Discovery Call View Pricing