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Andres

Andres

Personal Lines, Quoting Support, Endorsements, Renewals, Policy Servicing, Client Retention, Document Review, Claims Support, Admin Tasks, Scheduling, Billing Support, Multichannel Communication

TOOLS

Hawksoft, Agency Zoom, Applied Rater, RingCentral, WeConnect, Teams, Google Workspace, Microsoft Office

EQUIPMENT

VIDEO

CLICK HERE

5 yrs of Insurance Experience, Auto, Home and Renters, QUOTING (FL & PA), ENDORSEMENTS & RENEWALS

Andres is the ideal Virtual Assistant for insurance agencies needing a reliable bilingual professional who can manage policy servicing, resolve billing concerns, and provide consistent client support. His strong administrative discipline, clear communication, and accuracy in documentation make him a dependable asset.

EMPLOYMENT SUMMARY

EMPLOYMENT HISTORY

ASSESSMENT RESULTS

DISC PERSONALITY RESULT

EF ENGLISH TEST RESULT

COMMON EUROPEAN FRAMEWORK OF REFERENCE FOR LANGUAGES (CEFR)

A1

Can understand and use familiar everyday phrases and answer basic questions about personal details.

A2

Can have very short social exchanges and give information on familiar and routine matters.

B1

Can briefly describe past events and future plans, give reasons for opinions and use the language when traveling.

B2

Can communicate confidently in a variety of academic and professional environments.

C1

Can use the language flexibly and effectively for social, academic and professional purposes.

C2

Can interact with ease and can differentiate their shades of meaning.

BEGINNER
INTERMEDIATE
ADVANCED

EDUCATION

Andres

Andres is the ideal Virtual Assistant for insurance agencies needing a reliable bilingual professional who can manage policy servicing, resolve billing concerns, and provide consistent client support. His strong administrative discipline, clear communication, and accuracy in documentation make him a dependable asset.

Andres is a bilingual Virtual Assistant with hands-on experience supporting U.S. insurance agencies, specializing in customer retention, policy servicing, billing assistance, and administrative support. He is known for his adaptability, problem-solving skills, and ability to manage high call volumes while maintaining detailed documentation and compliance with carrier requirements.
Personal Lines, Quoting Support, Endorsements, Renewals, Policy Servicing, Client Retention, Document Review, Claims Support, Admin Tasks, Scheduling, Billing Support, Multichannel Communication
Tools
Hawksoft, Agency Zoom, Applied Rater, RingCentral, WeConnect, Teams, Google Workspace, Microsoft Office
Equipment