RANDEAN
ENGLISH-SPEAKING EXECUTIVE VA
She is a versatile professional with over 8 years of experience in customer service, telemarketing, lead generation, and virtual assistance. She has supported diverse businesses across Jamaica, the U.S., Canada, and Mexico, including roles in sales, HR, appointment setting, executive support, and teaching assistance.
TOOLS
EQUIPMENT
VIDEO
Randean is an adaptable customer service and real estate professional known for a consistently kind and professional attitude.
Randean brings over 8 years of comprehensive experience in customer service, telemarketing, lead generation, and virtual assistance. Her background includes managing executive inboxes, generating reports, and utilizing tools such as KVCore, CRM platforms, and Google Suite for efficient operations.
EMPLOYMENT SUMMARY
Randean brings over 8 years of comprehensive experience in customer service, telemarketing, lead generation, and virtual assistance. Her background includes managing executive inboxes, generating reports, and utilizing tools such as KVCore, CRM platforms, and Google Suite for efficient operations.
Notably, Randean possesses significant experience in real estate involved properties located in the United States, including Florida. She has supported real estate agents as a virtual assistant by managing calendars, scheduling appointments, maintain databases, followed up with leads, and nurtured client relationships. She interacted with individuals interested in selling their homes and was involved in property listing management.
EMPLOYMENT HISTORY
POWER ISA
Real Estate Virtual Assistant
2024
• Provided virtual assistant support for real estate operations
PAGERTEC
Sales Representative
2023
• Managed sales operations and client relationships
AGOURA GROWTH
Sales Agent / Appointment Setter / ISA Manager
2022
• Managed sales operations, scheduled appointments, and led ISA team
BEYOND BELIEF LEAD GENERATION
Call Representative
2021
• Generated leads and managed customer calls
SCORESHUTTLE
Business to Customer Sales (B2C Sales)
2020
• Managed B2C sales operations and customer relationships
BUSCA APPS
Appointment Setter
2020
• Scheduled appointments and managed customer interactions
NEW CAR CANADA
Auto Loan Approval Telemarketer
2018 - 2020
• Conducted telemarketing for auto loan approvals
VERSATEL MARKETING
Assistant Manager / Trainer
2016
• Managed team operations and provided training
THE MAZ SOLUTION
Human Resource Manager / Business Developer
2016
• Managed HR operations and business development initiatives
WHOLESALE LIVE TRANSFERS
Customer Service and Telemarketing
2016
• Provided customer service and telemarketing support
EASY HOMEOWNERSHIP
Customer Service and Real Estate
2016
• Provided customer service and real estate support
INFINIX MEDIA
Telemarketing and Recruiting
2015
• Conducted telemarketing and recruitment activities
GARMEX HEART ACADEMY LIBRARY
Filling and Library Assistant
2015
• Provided library and filing assistance
MIRACLE OPEN BIBLE
Teacher's Aide
2015
• Provided teaching support and classroom assistance
SMART KIDS BASIC SCHOOL
Teacher's Aide
2015
• Provided teaching support and classroom assistance
ROYALE COURT RESTAURANT
Prep Cook
2014
• Prepared food and assisted in kitchen operations
ASSESSMENT RESULTS
DISC PERSONALITY RESULT
Steadiness (S) – Dependable and patient. S-type VAs provide consistent support, build strong client relationships, and ensure smooth workflows.
Conscientiousness (C) – Detail-oriented and organized. C-type VAs ensure accuracy, maintain structured systems, and deliver high-quality work.
EF ENGLISH TEST RESULT
Demonstrates fluent and clear speech with natural pronunciation and coherence. Effectively uses advanced vocabulary and grammar to convey complex ideas with confidence.
COMMON EUROPEAN FRAMEWORK OF REFERENCE FOR LANGUAGES (CEFR)
Can understand and use familiar everyday expressions and basic questions about personal details.
Can have very short social exchanges and give information on familiar and routine matters when traveling.
Can briefly describe past events and future plans, give reasons for opinions and explain advantages and disadvantages.
Can communicate confidently in a variety of academic and professional environments.
Can use the language flexibly and effectively for social, academic and professional purposes.
Can understand with ease virtually everything heard or read and can summarize information from different sources.
EDUCATION
PORTMORE COMMUNITY COLLEGE
General Education
SEPTEMBER 2013 - JUNE 2014
QUALITY ACADEMICS
General Education
SEPTEMBER 2014 - MAY 2015