RAINIER
BILINGUAL VA | COMMERCIAL AND P&C INSURANCE SPECIALIST
Rainier is an experienced Insurance Virtual Assistant with 7 years supporting U.S. brokers across personal and commercial lines. He has worked on quoting, submissions, renewals, endorsements, certificates, claims, and loss payee updates while liaising with underwriters and policyholders.
TOOLS
EQUIPMENT
Insurance expertise, Commercial lines, Bilingual support
Rainier is a bilingual Virtual Assistant with broad insurance experience in personal and commercial P&C lines. Self-motivated and result-oriented, he is skilled in quoting, endorsements, certificates, and carrier portal servicing.
EMPLOYMENT SUMMARY
Rainier possesses 7 years of experience in personal and commercial lines insurance, cultivated through his dedicated work as a Freelance Insurance VA and an Insurance VA Specialist. In these roles, he has consistently supported insurance brokers by creating submissions, quotes, bindings, and managing policy servicing including endorsements, cancellations, certificates, and audits. His comprehensive experience spans various policy types, from auto and home to commercial BOPs, workers\
EMPLOYMENT HISTORY
FREELANCE INSURANCE VA
Insurance Virtual Assistant
SEPT 2021 - MARCH 2025
• Help insurance brokers in growing their business. Creating submissions, Quotes, Binding, and Policy Servicing like, endorsement, cancellations, certificate, recommendations and audits.
INSURANCE VA SPECIALIST
Insurance VA Specialist
DEC 2018 - SEPT 2021
• Help insurance brokers in growing their business. Creating submissions, Quotes, Binding, and Policy Servicing like, endorsement, cancellations, certificate, recommendations and audits.
GAMING TECHNICIAN
Gaming Technician
MAY 2018 - NOV 2018
• Inspects troubleshoots, and repairs electronic equipment in an arcade, gaming center, or another facility with video game equipment. In this role, you are required to test electronic and mechanical functions of games, replace broken or missing parts, and ensure the games are running smoothly.
SERVICE TECH./ CARPET INSTALLER
Service Technician / Carpet Installer
NOV 2017 - MAR 2018
• Carried out day-day-day duties accurately and efficiently. Created plans and communicated deadlines to ensure projects were completed on time. Performed accurate measurements, cuts and trims to help flooring pieces fit specific room arrangements.
GAMING TECHNICIAN
Gaming Technician
DEC 2016 - SEPT 2017
• Inspects troubleshoots, and repairs electronic equipment in an arcade, gaming center, or another facility with video game equipment. In this role, you are required to test electronic and mechanical functions of games, replace broken or missing parts, and ensure the games are running smoothly.
ASSESSMENT RESULTS
DISC PERSONALITY RESULT
Steadiness (S) - Dependable and patient. S-type VAs provide consistent support, build strong client relationships, and ensure smooth workflows.\n\nConscientiousness (C) - Detail-oriented and organized. C-type VAs ensure accuracy, maintain structured systems, and deliver high-quality work.
EF ENGLISH TEST RESULT
Communicates fluently with clear pronunciation and only occasional pauses. Uses a good range of vocabulary and grammar to express ideas effectively, including some complex thoughts.
COMMON EUROPEAN FRAMEWORK OF REFERENCE FOR LANGUAGES (CEFR)
Can understand and use familiar everyday expressions and basic questions about personal details.
Can have very short social exchanges and give information on familiar and routine matters when traveling.
Can briefly describe past events and future plans, give reasons for opinions and explain advantages and disadvantages.
Can communicate confidently in a variety of academic and professional environments.
Can use the language flexibly and effectively for social, academic and professional purposes.
Can understand with ease virtually everything heard or read and can summarize information from different sources.
EDUCATION
Not provided
Not provided