Ivan

IVAN

BILINGUAL ENGLISH-SPANISH VA

Ivan is a Virtual Assistant with a strong foundation in medical interpretation and insurance documentation. He is known for his professionalism, loyalty, and eagerness to continually expand his skills to better serve clients.

Auto Insurance Support Declaration Page Review Inbound & Outbound Calls Client Issue Resolution Insurance Claims Follow-ups Data Entry & CRM Medical Interpretation Policy Review & Adjustments Calendar & Email Management Cancellations & Endorsements Underwriting & Documentation

TOOLS

Google Suite
Microsoft Office
Zoom Workplace
CRM
MGA System
Ring Central

EQUIPMENT

Two-Monitor Setup
Noise-Cancelling Headset

CLICK HERE

Medical interpretation experience, Insurance documentation, Bilingual support

Ivan is equipped to handle diverse administrative tasks for professionals who require multilingual, detail-focused support.

EMPLOYMENT SUMMARY

Ivan have 2 years of experience in both Auto and Health Insurance, gained at Peru Process Solutions. In this role, he managed policies documentation and engaged directly with brokers within the First Notice of Loss (Claims) and Underwriting Departments. Furthermore, he has extensive experience as a Medical Specialized Interpreter, working for several interpretation centers including Bilingual LS, Teleperformance, Elite LS, E-voque, and Interpretia. He demonstrates native-level proficiency in both Spanish and English, particularly in speaking and writing. His strong skills also encompass Microsoft Office proficiency, leadership, responsibility, loyalty, and multitasking. Ivan is consistently described as honest, always ready, and eager to learn.

EMPLOYMENT HISTORY

PERU PROCESS SOLUTIONS

Legal and Insurance Office

OCT 2023 - JAN 2024

First Notice of Loss Department (Claims) Underwriting Department FEB 2024 - FEB 2025 • In both claims department and underwriting, having direct contact with brokers, and in charge of policies documentation.

BILINGUAL LS, INTERPRETATION CENTER

Medical Specialized Interpreter

JAN 2023 - JUL 2023

TELEPERFORMANCE, INTERPRETATION CENTER

Medical Specialized Interpreter

JUN 2022 - JAN 2023

ELITE LS, INTERPRETATION CENTER

Medical Specialized Interpreter

NOV 2021 - JUN 2022

E-VOQUE, INTERPRETATION CENTER

Medical Specialized Interpreter

JUL 2021 - NOV 2021

INTERPRETIA, INTERPRETATION CENTER

English-Spanish Interpreter

MAY 2018 - DEC 2018

PERÚ MAILING, ADVERTISING COMPANY

Graphical Editor

JAN 2015 - MAR 2015

ASSESSMENT RESULTS

DISC PERSONALITY RESULT

C

Conscientiousness (C) - Detail-oriented and organized. C-type VAs ensure accuracy, maintain structured systems, and deliver high-quality work.

EF ENGLISH TEST RESULT

100

Speaks fluently and clearly, using a wide range of vocabulary and natural expressions with ease. Pronunciation is smooth and intelligible, supported by strong command of grammar to convey complex ideas accurately.

COMMON EUROPEAN FRAMEWORK OF REFERENCE FOR LANGUAGES (CEFR)

A1

Can understand and use familiar everyday expressions and basic questions about personal details.

A2

Can have very short social exchanges and give information on familiar and routine matters when traveling.

B1

Can briefly describe past events and future plans, give reasons for opinions and explain advantages and disadvantages.

B2

Can communicate confidently in a variety of academic and professional environments.

C1

Can use the language flexibly and effectively for social, academic and professional purposes.

C2

Can understand with ease virtually everything heard or read and can summarize information from different sources.

BEGINNER
INTERMEDIATE
ADVANCED

EDUCATION

Not provided