THE DETAILS
What We Do
Ocean Virtual Assistant is all about taking a weight off your shoulders. All of our VAs are bilingual in Spanish and speak English at a high level. All VA’s are trained for front end client facing work and back end tasks.
We offer the lowest cost experienced Virtual assistants available in today’s market. Most VA Companies will have training on phone skills and data management. However, they are lacking in detailed insurance task skills. This is where our VAs are different; they have been trained on specific insurance related tasks such as Data Management, Inbound Calls, Service Tasks, Mortgage Changes, Returned Mail, Billing questions, Payment Processing, Dec Page Requests, Inspection Notification, Endorsement Request, Email inbox management, Quote Intake, and mailing address updates. As well as multiple automation marketing software’s and quoting software such as QuoteRush and Ezlynx. This puts the power back in your Sales agents hands to focus on activities like quoting your current clients to keep retention high and selling new policies to grow your business.
Our team members will go above and beyond in order to deliver excellent results. With our services, you will be able to focus on what really matters - and leave the rest to us. Contact us today so we can start working together!