GAEL
BILINGUAL VIRTUAL ASSISTANT
Gael is a versatile Virtual Assistant with over 7 years of experience supporting U.S.-based companies in executive assistance, interpretation, and quality assurance. With a background in administrative coordination, Gael excels at bridging communication gaps, managing executive operations, and ensuring high-quality standards in every task.
TOOLS
EQUIPMENT
VIDEO
Executive assistance, Interpretation, Quality assurance, Administrative coordination, Communication, Team management
Gael is an ideal Virtual Assistant for executives, health-care providers, and service-based organizations seeking a bilingual professional with strong expertise in executive support, interpretation, and team management.
EMPLOYMENT SUMMARY
Gael gained her 10 years of experience in WordPress, administrative, and executive assistant roles through a combination of positions supporting U.S.-based professionals and companies. Specifically, she served as an Administrative and Personal Support Assistant at Gabriela Salinas & Heidi Grossmann - Spartan Contact Center, and as an HR Specialist / Executive Assistant at Language Bridge Solutions, where she managed onboarding, scheduling, confidential documentation, project coordination, and executive-level support.
EMPLOYMENT HISTORY
LANGUAGEBRIDGE SOLUTIONS
HR Specialist / Executive Assistant
2025
• Provides high-level executive and HR support including onboarding, Onboarding coordination, scheduling, and managing confidential documents for a U.S.-based company.
SPARTAN CONTACT CENTER
Administrative and Personal Support Assistant
NOVEMBER 2022 - MARCH 2025
• Supported U.S.-based professionals with administrative tasks, travel bookings, WordPress updates, and daily personal assistance.
TELEPERFORMANCE
Senior Bilingual Customer Service Representative
OCTOBER 2019 - SEPTEMBER 2022
• Handled customer service and account resolution for a U.S.-based financial account, providing bilingual support in a high-volume environment.
CONDUENT
Back Office Support Agent
JANUARY 2017 - OCTOBER 2019
• Delivered behind-the-scenes operational support for a transportation account, managing client transactions and issue resolution.
ASSESSMENT RESULTS
DISC PERSONALITY RESULT
Steadiness (S) - Dependable and patient, S-type VAs provide consistent support, build strong client relationships, and ensure smooth workflows. Influence (I) - Charismatic and engaging, I-type VAs excel in client communication, networking, and keeping teams motivated.
EF ENGLISH TEST RESULT
Speaks clearly with generally good fluency and pronunciation, making communication easy to follow. Uses a solid range of vocabulary and grammar to express ideas, with occasional pauses that do not affect clarity.
COMMON EUROPEAN FRAMEWORK OF REFERENCE FOR LANGUAGES (CEFR)
Can understand and use familiar everyday phrases and answer basic questions about personal details.
Can have very short social exchanges and give information on familiar and routine matters.
Can briefly describe past events and future plans, give reasons for opinions and use the language when traveling.
Can communicate confidently in a variety of academic and professional environments.
Can use the language flexibly and accurately for social, academic and professional purposes.
Can interact with ease and skill to a native speaker, differentiating finer shades of meaning.
EDUCATION
Universidad San Ignacio de Loyola
International Relations
2014 - 2017