CHRISTINE
ENGLISH-SPEAKING VA
Christine is a highly skilled and detail-oriented Virtual Assistant with expertise in administrative support, e-commerce management, insurance and bookkeeping, and customer service. Her ability to multitask, problem-solve, and maintain high accuracy makes her a valuable asset to any team.
TOOLS
EQUIPMENT
VIDEO
Insurance expertise, E-commerce management, Administrative support
Christine is resourceful, proactive, and dedicated to helping businesses operate efficiently while providing excellent support. Click here to learn more about her.
EMPLOYMENT SUMMARY
Christine has 1 year of experience in Personal and Commercial Lines insurance, gained from her roles at a U.S.-based insurance company and as a Nowcerts CSR. She is skilled in using PL Rater, QuoteRush, Nowcerts, and QuickBooks for quoting, COI/EOI processing, statement reconciliation, and policy servicing. Christine also excels in CRM management, administrative tasks, and SOP creation. Her background includes Amazon marketing, showcasing her adaptability and digital skills. With strong attention to detail and communication abilities, she's a reliable and well-rounded virtual assistant.
EMPLOYMENT HISTORY
INSURANCE COMPANY
Personal Lines VA
JUN 2022 - MAR 2024
• Processing Quote in PL Rater and QuoteRush
• Sending Invoices and reviewing receipts
• Monitoring Payment Status
• Maintaining and updating Client details to CRM
• Accounts receivable - payment follow-up
• Auditing Nowcerts Renewal Center and Lost report
• Processing Direct Bill Statements
• Processing New business documents and Renewals
• Reconciliation of Agency Commission Statements
• Processing Mortgage Change
• Basic Bookkeeping
• SOP Creation
• Making phone calls to Mortgage Companies, Lien holders, and clients
• General Research
INSPIRATEK AND ECOTERO
Amazon Marketing VA
NOV 2021 - AUG 2022
• Keyword Research
• PPC Campaign Management
• FB Ads Management
• Influencer Marketing
• Social Media Management
• Competitor Research
• Social Media Management
OFP OUTSOURCING
Amazon Business Manager
SEP 2021 - NOV 2021
• Product Research
• Product Sourcing
• Product Listing
• Optimizing Product Listing Content
NOWCERTS CSR
Personal and Commercial Lines
SEP 2021 - NOV 2021
• Processing and sending COI/EOI to Certificate Holders
• Monitoring of Pending Cancellations
• Processing Direct Bill Statements
• Sending Notice of Cancellation to Insured via Zoho (Email and SMS)
• Reconciliation of Agency Commission Statements
• Data Entry of Company Expenses thru QuickBooks
• Processing Quote in PL Rater and QuoteRush
• Administrative Task
ASSESSMENT RESULTS
DISC PERSONALITY RESULT
Conscientiousness (C) - Detail-oriented and organized. C-type VAs ensure accuracy, maintain structured systems, and deliver high-quality work.
Dominance (D) - Proactive and goal-driven. D-type VAs take initiative, solve problems efficiently, and thrive in fast-paced environments.
EF ENGLISH TEST RESULT
Communicates clearly with strong fluency and coherence. Pronunciation is easily understood. Uses a flexible vocabulary with idiomatic expressions and complex grammar structures, effectively developing topics.
COMMON EUROPEAN FRAMEWORK OF REFERENCE FOR LANGUAGES (CEFR)
Can understand and use familiar everyday expressions and basic questions about personal details.
Can have very short social exchanges and give information on familiar and routine matters when traveling.
Can briefly describe past events and future plans, give reasons for opinions and explain advantages and disadvantages.
Can communicate confidently in a variety of academic and professional environments.
Can use the language flexibly and effectively for social, academic and professional purposes.
Can understand with ease virtually everything heard or read and can summarize information from different sources.
EDUCATION
Universidad de Manila
Bachelor of Science in Business Administration
2012 - 2016